Shipping & Care

Last Update: December 2025

Delivery of Artworks

Each artwork is prepared and shipped with care, intention, and respect for its material nature.
International shipments are handled primarily via DHL, selected for reliability, tracking, and professional handling.
Additional specialized art logistics services may be used for certain works, destinations, or formats.
Shipping methods are chosen according to:
– Artwork size and medium
– Destination country
– Seasonal conditions
– Collector preference (when applicable)

Packaging Standards

Artworks are packed using protective, archival-conscious materials suitable for fine art transport.
Packaging may include:
– Protective wrapping
– Reinforced supports
– Moisture-resistant layers
– Custom boxing when required
Each piece is prepared individually to ensure stability and safety in transit.

Shipping Scope & Timing

Worldwide shipping is available.
Dispatch timelines vary depending on:
– Completion of the artwork
– Drying and curing time (for paintings)
– Destination and customs requirements
Estimated shipping details are communicated prior to dispatch.

Customs, Duties & Taxes

International shipments may be subject to customs inspections, duties, or local taxes imposed by the destination country.
Any such fees are the responsibility of the recipient unless otherwise agreed in writing.

CARE OF ARTWORKS

Handling

Original artworks should be handled with clean, dry hands or protective gloves.
Avoid pressure, bending, or contact with abrasive surfaces.

Display & Environment

For long-term preservation, artworks are best displayed:
– Away from direct sunlight
– In stable temperature and humidity conditions
– Protected from excessive moisture or heat
Avoid placing artworks near radiators, fireplaces, or areas of high humidity.

Cleaning

Artworks should not be cleaned with water, solvents, or chemical agents.
If necessary, light surface dusting with a soft, dry cloth is sufficient.
For specific care questions, please contact the atelier.

Longevity

With appropriate care, original artworks are intended to endure, not only as objects, but as presences that accompany a space over time.

Questions & Support

For shipping arrangements, care guidance, or special delivery requests, please contact:
contact@dianaroca.com.